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Support Center

We're here to help! If you have any questions, need assistance, or want to provide feedback, please don't hesitate to reach out to our support team.

Email Support

Send us an email and we'll get back to you within 24 hours.

feast-team@joinfeastco.com

Phone Support

Call us directly for immediate assistance during business hours.

+1 (216) 538-7562

Business Hours

Monday - Friday

9:00 AM - 6:00 PM EST

Saturday

10:00 AM - 4:00 PM EST

Common Support Topics

Account & Billing

  • • Account creation and verification
  • • Password reset and security
  • • Payment and billing issues
  • • Subscription management

Booking & Services

  • • Making and managing bookings
  • • Chef availability and scheduling
  • • Service modifications and cancellations
  • • Special dietary requirements

For Chefs & Partners

If you're a chef or partner looking to join our platform, we'd love to hear from you!

Chef Onboarding

  • • Application process
  • • Background verification
  • • Profile setup assistance
  • • Training and support

Partner Support

  • • Partnership opportunities
  • • Integration support
  • • Marketing collaboration
  • • Revenue optimization

Response Times

24 hours

Email Support

Immediate

Phone Support

48 hours

Complex Issues

Still Need Help?

If you couldn't find the answer you're looking for, our support team is ready to assist you.

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